Established in 2001, Flinders Port Holdings plays a vital role in enabling trade through the operation of key South Australian ports and the delivery of integrated supply chain and hydrographic services. With a focus on connecting land and sea, it supports the movement of goods across global markets and underpins regional economic growth.
What Prompted Change?
Faced with increasingly complex operational demands, Flinders Port Holdings recognised that traditional infrastructure alone was no longer enough to meet the needs of modern trade. To remain competitive and support long-term growth, FPH sought to modernise its systems, shifting away from manual processes and fragmented digital architecture.
Fragile to Agile was engaged to support this transformation — developing a clear technology roadmap and aligning IT initiatives with core business capabilities. The focus was on enabling a more connected, service-oriented approach that improves safety, productivity, and environmental sustainability, while ensuring technology plays a strategic role in shaping FPH’s future.
Strategy in Action
Flinders Port Holdings faced significant complexity in its operations, driven by manual processes, fragmented digital systems, and a lack of alignment between business and technology. These issues not only impacted efficiency and safety but also made it difficult to plan for future growth. The goal was to build a more integrated, capability-led environment that would enable smarter decision-making and position the organisation for long-term success.
Fragile to Agile supported Flinders Port Holdings with a structured, outcome-driven approach to transformation. This involved establishing governance across architecture, cybersecurity, and portfolio management; deploying foundational platforms such as cloud infrastructure and data integration layers; and enabling new business capabilities across customer engagement, risk and compliance, and project delivery. Innovation pilots — including 5G connectivity, predictive trade forecasting, and artificial intelligence optimisation — reinforced the organisation’s ability to evolve with purpose and confidence.
"Fragile to Agile helped us map the foundation to be agile, to make really good long-term decisions for the future"
Carl Kavina, General Manager
Delivering Meaningful Impact
The transformation has delivered a series of measurable and lasting outcomes for Flinders Port Holdings, setting the organisation up for continued success in a dynamic and competitive environment.
Stronger governance was established across enterprise architecture, cybersecurity, and portfolio management, providing clear oversight and alignment with strategic goals.
Core technology platforms were deployed, including a modern integration layer, new data centre and cloud infrastructure, and scalable data platforms to support ongoing growth.
Key business capabilities were introduced across customer relationship management, risk and compliance, project delivery, and application enhancements, improving operational efficiency and service quality.
Through a series of innovation pilots, including 5G connectivity, predictive trade forecasting, and artificial intelligence optimisation, the organisation explored emerging technologies to unlock future value.
Organisational capability was also strengthened through the formation of a new internal team and the development of strategic partnerships — ensuring the foundations are in place for sustained, adaptive transformation.
With these changes in place, Flinders Port Holdings is not only better equipped for the demands of today but confidently positioned to lead and evolve in the trade landscape of tomorrow.
