Giving and receiving feedback is key to growth, but it can be tough to get right. Here’s how to improve both …
When giving feedback:
- Be specific, focusing on actions with clear suggestions for improvement.
- Target the behaviour, not the person, to avoid personal judgement.
- Be timely to ensure relevance.
- Balance positives with constructive insights.
- Choose a respectful setting.
When receiving feedback:
- Listen actively without getting defensive.
- Ask questions for clarity.
- Reflect on the feedback and find valuable takeaways.
- Thank the person for their input.
- Act on the feedback to drive improvement.
Building a feedback culture leads to stronger teams and personal development.
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