Client Synopsis
ActewAGLOrganisation Overview
ActewAGL is the primary electricity and gas retail provider and distributor for the ACT and its surrounding region. It is a joint venture, co-owned by AGL and Icon Water and produces an estimated $299M AUD profit off a $1.2B AUD asset base. As a monopoly business in the region, it has been given a mandate by their board to seek new and innovative businesses to move into to diversify the business and additionally, had to take several steps to protect its market share from competitors entering the retail market. ActewAGL needed to re-establish the linkage between corporate strategic direction, enterprise architecture and the appropriately funded project execution environment.
Fragile to Agile Engagement
Fragile to Agile (F2A) was commissioned by ActewAGL to assist the organisation to deliver an uplift to its Enterprise Architecture capability, which had been sidelined internally, and to establish an enterprise business capability model for the organisation. F2A engaged with stakeholders from the executive team down through each business unit to build a cohesive business capability view of the enterprise. Subsequently, in conjunction with the ActewAGL team, F2A built several overlays to the BCM that gave the organisation significant insight.
The overlays included the current state IT investments against capabilities and a high level conceptual data model for the organisation that was anchored to the business capabilities, allowing the organisation to see where key informational assets resided. With regards to Enterprise Architecture (EA), the function had withered somewhat in the organisation. F2A identified the steps that ActewAGL needed to take to re-constitute the function inside the organisation so that it could add value again via a detailed Needs Assessment. The function of this delivery was multi-purposed – to provide education to the broader organisation on the value of EA, to provide a health check assessment of the existing function and its delivery and to provide the governance framework that EA would operate in to deliver better alignment between the business needs and IT delivery.
In addition to our EA work at ActewAGL we also provided key Solution Architecture services to the Information Management program including elaborating business intent and the development of an RFP to market to select a suitable vendor for stage 1 of the program, being a migration and uplift of ActewAGL’s SharePoint environment.